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Privacy Policy

Last updated: September 2025

At WellSight, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information we collect

  • Personal details: name, email, phone number, preferred language.

  • Booking details: selected service, date/time, session type (online/in-person), notes you provide.

  • Payment details: processed securely via Mollie (we do not store your full payment card details).

  • Eligibility & discounts: documents uploaded for student verification, NGO requests, or similar.

  • Technical data: IP address, browser type, and cookies (see our Cookie Policy).

2. How we use your information

  • To manage bookings, confirmations, reminders, and invoices.

  • To process payments and refunds.

  • To communicate with you regarding your appointments and inquiries.

  • To improve our services and website security.

  • To comply with legal and accounting obligations.

3. Legal basis (GDPR)

We process personal data under:

  • Contract performance (providing booked services).

  • Legitimate interest (service quality, fraud prevention).

  • Legal obligations.

  • Consent (where applicable).

4. Sharing of data

We only share data with trusted service providers necessary to operate our services:

  • Squarespace (website hosting).

  • Calendly (booking management, if used).

  • Mollie (payment processing).

  • Zapier (integrations, if used).

  • Google Analytics (website analytics).

  • Weglot (multilingual services, if used).

5. Data retention

We keep data only as long as necessary for bookings, payments, and legal requirements. After that, we securely delete or anonymize it.

6. Your rights

Under GDPR, you have the right to:

  • Access, correct, or delete your data.

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time.

  • File a complaint with your local Data Protection Authority.

7. Contact us

For any privacy-related questions or requests, please contact us at:
📧 [ email]
📍 [ address]